Free Tool

CDI Complaint Helper

We'll walk you through every question the California Department of Insurance needs, pre-fill everything we know about your claim, and generate a clear summary document you can attach to your complaint.

This tool prepares your complaint package. To file, visit the CDI directly: CDI Online Complaint Portal →  |  CDI Auto Mediation Program →
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Your Info
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Your Claim
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Other Parties
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Complaint
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CDI Questions
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Generate
Step 1 of 6 — Your Information
This is the contact information the CDI will use to reach you about your complaint.
Step 2 of 6 — Your Claim Details
Tell us about the accident and your insurance policy.
Step 3 of 6 — Other Parties Involved
Provide information about the other driver(s) and their insurance, if known. This helps the CDI contact them if needed.
Step 4 of 6 — Nature of Your Complaint
Select everything that applies to your situation. This helps the CDI direct your complaint to the right team.
💡 Tip: Focus on facts and dates. Include: when the accident happened, what the insurer told you, what you expected, and what you believe the insurer did wrong. The CDI can act most effectively when complaints are specific. You can edit the auto-generated draft below.
This will appear in your complaint document. Be factual and specific — avoid emotional language. Include dates wherever possible.
Step 5 of 6 — CDI Background Questions
These are standard questions the CDI asks on every complaint. Answer each one — the responses will be included in your complaint summary.
Step 6 of 6 — Review & Generate Your Complaint Document
Review your answers below, then generate your complaint summary document. You'll be able to print it or save it as a PDF to attach to your CDI filing.

Your CDI Complaint Summary — Ready to Attach

Ready to file? Open the CDI Online Complaint Portal, complete their form, and attach this document as a supporting exhibit. Attaching an organized summary significantly improves the quality and speed of CDI review.

File at CDI Portal →